Generac certified. We also service and repair units other companies installed.
What you actually need running, and where the unit can legally and quietly sit.
Pad, unit, gas line, transfer switch, startup and the walkthrough.
Whole-home or essential-circuit, automatic. Wired by our own electricians.
The line and the inspection are part of the job, not a subcontract you chase.
Oil, filters, battery and a load test. The service that keeps the warranty alive.
Including units we did not install. We will tell you honestly if it is worth repairing.
Deaf and hard of hearing customers
Text us instead of calling. Send photos of your meter, your panel and the spot where the unit would sit — that's most of a site survey done, and a real person reads it. The quote comes back in writing, so nothing important happens out loud.
What to send
Call or text. A photo of the unit tells us more than a description, and it means we arrive with the right part more often.
You know who is coming and when. The tech texts on the way, so you are not waiting by a window for four hours.
You see the problem and the number before any work starts. If it changes, you approve the change first.
From Horseshoe Bay and the Highland Lakes to Austin and North San Antonio, and west to Fredericksburg, Kerrville and Uvalde, with our office in Leander. The dashed line is the area we cover the same week — not a marketing radius. If you sit outside it, we'll say so on the first reply.
Is your town covered?
Our office is in Leander. Pick a town to find it on the map — don’t see yours? Text us your ZIP and we will say so on the first reply.
One contractor covers the air conditioning, the panel, the backup power and the pipe.
Our own work
Questions
Sizing, the generator itself, the transfer switch, the gas work, the permit and the startup. Done by the people who will also be servicing it next year.
We handle both. The transfer switch, the gas work, the permit and the startup are all part of the job.
Both. ProTeks is a Generac dealer and a Generac certified installer — we sell the units and we are certified to install and commission them.
Yes. We service standby generators regardless of who installed them. A lot of people find us because whoever put theirs in stopped answering the phone.
One number, two ways in. Call it or text it — both reach a person, not a queue.
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rick@proteks.ac
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